Response according to our opening hours, Monday to Friday, 9am to 5pm. In order to better process your requests, please do not contact us by phone and use the form below exclusively:
Troubleshooting request
In the event of a breakdown, describe the situation in detail:
Nature of breakdown (noise, absence of cold, leak, etc.).
Models and references of the equipment concerned.
Useful information (date of occurrence, previous interventions, etc.).
Contact form is not available
Useful links
Frequently asked questions
Got a question? Our most frequently asked questions can be found in our FAQ section, accessible at any time.